1. General

• The term “Luxora Lights”, “we”, “our”, or “us” refers to the owner of this website and brand.
  
• The term “you” refers to the user, visitor, or customer of our website.
  
• We reserve the right to update or change these Terms at any time without prior notice. Continued use of the site constitutes acceptance of the revised Terms.
  

2. Products & Services

• Luxora Lights offers lighting solutions, fans, smart locks, and other home/lifestyle products.
  
• All products displayed on our website are subject to availability.
  
• We reserve the right to discontinue or update products without prior notice.
  
• Images shown are for representation only; actual product colors, finishes, or designs may slightly vary.
  

3. Pricing & Payment

• All prices listed on the website are in Indian Rupees (₹) unless otherwise stated.
  
• We make every effort to ensure accurate pricing; however, errors may occur. In such cases, we reserve the right to correct the price or cancel the order.
  
• Accepted payment methods include credit/debit cards, UPI, net banking, wallets, and Cash on Delivery (where available).
  

4. Shipping & Delivery

• Orders are processed within 1–3 business days and delivered within the estimated time frame provided at checkout.
  
• Shipping charges, if applicable, will be displayed before checkout.
  
• We are not liable for delays caused by courier services, unforeseen events, or incorrect delivery details provided by the customer.
  

5. Returns, Refunds & Cancellations

• Please refer to our Returns & Shipping Policy for detailed guidelines on returns, replacements, and refunds.
  
• Order cancellations are only accepted before dispatch. Once shipped, cancellations are not possible.
  
• Refunds will be processed as per the payment method and timeline mentioned in our Refund Policy.
  

6. Warranty

• Many products come with a manufacturer’s warranty. Warranty coverage and duration vary by product.
  
• Warranty claims require a valid purchase invoice and may be subject to inspection.
  
• Damage due to misuse, mishandling, or improper installation is not covered under warranty.
  

7. Use of Website

• You agree not to misuse the website, attempt unauthorized access, or disrupt its operations.
  
• Content on the website (text, images, logos, product descriptions) is owned by Luxora Lights and protected by copyright. Unauthorized use is strictly prohibited.
  

8. Limitation of Liability

• Luxora Lights will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  
• Installation of electrical products (fans, smart locks, lights) should be performed by certified professionals. We are not liable for damages caused due to incorrect installation.
  

9. Third-Party Services

• Our website may include links or integrations with third-party platforms (such as payment gateways, delivery services, or smart device apps).
  
• Luxora Lights is not responsible for the policies, practices, or reliability of third-party services.
  

10. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of India.
  
• Any disputes arising shall be subject to the jurisdiction of the courts in [Insert City, e.g., New Delhi], India.
  

11. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

📍 Address:
123 Harmony Street, Sector 5, New Delhi – 110001, India

📧 Email:
info@examplemail.com

📞 Phone Number:
+91 98765 43210